Whether delivered through the Cloud, on-premise, or a combination of both, masterIT's fixed-fee managed services are customized to proactively manage the IT Infrastructure, Support and Strategy for our clients.

All services are combined into Solutions that include:

• Proactive Technology Management through centralized services for security (patch management, anti-spyware and malware management, spam management), desktop/laptop optimization, documentation, email management, voice services and data backup administration

• Network Administration though a dedicated network administrator for a technology checklist, best practices and a centralized service report review

• Technology Consulting through a dedicated Technology Account Manager and fractional Chief Information Officer delivering a technology roadmap, regularly scheduled Wellness Visits and strategic and budgetary planning

• Support Services through masterIT's internal client end-user support desk team for help desk support, on-site support, problem identification and resolution, knowledge base, client portal and mobility support

• masterIT's fixed-fee services are predictable and scalable as an organization grows or right sizes.