masterIT fixed-fee Solutions are like cakes custom-made from a lot of ingredients. Our focus is the outcome and the experience, which is clients leveraging technology to be more successful – using technology as enablers, not inhibitors to business.
Our clients tell us, "I don't care how IT works; I just want it to work." The three solution types are:
masterAssist
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masterCare
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masterServe
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| unlimited 24/7 monitoring & management of the core infrastructure, quarterly technology reporting & consulting and annual fractional chief information officer sessions |
all that is included in masterAssist plus unlimited end-user support desk, data business continuity, virtualization and disaster recovery |
all that is included in masterAssist & masterCare plus unlimited on-site support |
All of the above Solutions can include the option of IT-as-a-Utility™, masterIT's unique ability to provide the hardware and its refreshment as part of the fixed fee service.
All masterIT Solutions require no term or no minimum specifications. It is a pay-as-you-go model.
